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Healthcare Access Associate - call-in

Category:  Other
Status:  Call-in
Schedule:  As scheduled

Candidate must be a high school graduate or equivalent with working knowledge of computer applications.  Must be good at multi-tasking, adaptable and have the ability to adjust and deal with stressful situations.  Must be conscientious, detail oriented and possess good organizational skills.  A typing speed of 40 wpm is required and experience with medical terminology is desirable with completion of a Medical Terminology course strongly encouraged.  Candidate must possess good written and verbal communication skills using words that express respect, patience, and understanding when talking with patients, staff members, etc.  Professional attitude, appearance, and behavior are expected at all times. 

Major responsibilities include operation of a multiple line switchboard handling a variety of calls and situations, registering patients for hospital based services in an efficient accurate manner in the outpatient registration area as well as working in the Emergency Department registering patients. 

This position requires the employee to share in covering weekends, holidays, and varying shifts. Candidate must be able to maintain confidentiality at all times, in all matters.